RDS A100 Manual de servicio

Ultimaildiagnostic code diagnostic message remedyWarning!Information contained in this document is propritary and the sole property of Francotyp-Posta

C156Internal error: Letter started but notcompleted. => C: insert letter againC157Internal error: Process steps notrecognized.=>C: switch FM off

D007 0000 00190000 0005It can be a problem in machines with oldSD SW. make a SD SW update. The actuell version can be checked in the SAD report unter

D116Security module communication errorSecurity device is not plugged in the right way or is defect.Remedy:Verify position of security device and perf

E110Letter in feeder letter transport. => C: remove letters / E: check sensorsE111Letter in sealer letter transport. => C: remove letters / E: c

E117Letters jammed! Please remove letters.Letter Jam/ sensor blocked=> C: a) remove jam (eject roller box), b) does the customer use oversized enve

E126Unable to calibrate the sensor for controlof print starting point (LS3).Letter jam / print start sensor dirty => C: remove letters from letter

E127 xxx2 xxxxxxxx xxxxleft cartridge => HP-ASIC to hot (<142°C)machine is blocked => C: exchange cartridge, install again => T: run conta

E127 xxxx xxx2xxxx xxxxright cartridge => HP-ASIC to hot(<142°C) machine is blocked => C: exchange cartridge, install again => T: run cont

E127 xxxx xxxxxxx xxx5right cartridge => incorrect CP-chip (or nochip) manipulation?=> C: exchange Cartridge, install cartridge again=> T: ru

E127 xxxx xxxxxxx5 xxxxleft cartridge => incorrect CP-chip (or nochip) manipulation?=> C: exchange Cartridge, install cartridge again=> T: ru

diagnostic code diagnostic message remedypictogram legend: The following notes only provides information. In most noerror has occuredCustomer and Hotl

E132The sealer drive is not running.Microswitch of sealer is not toggled correct => C: release roller transport of sealer and close it againE133The

E140Unable to transfer data to print cartridges.1: Print cartridge status information, asunder E1272: Consumable protection statusinformation, as unde

E147temperature of print cartridges to highUnacceptable temperature of print cartridges (> 55°C) is detected. Print quality will be effected.Subcod

E153Warm up the cartridges missed, pleaseexecute 'change cartridges' !Contact problems / faulty Inkjet cartridges / current not sufficient /

F102Interface card not found => C: confirm Error, start working, call Service, because after the next power up the message appearsagain.=>T: Ch

G200No print image data available!=> T: install complete images (mabe FP-card is nessecary?)G202Unrecognized offset value in print imagedata!This c

G237There are too many logos to be loaded!Select fewer or delete some in advance!=> Please think about the max. number of clicheesG238There are too

G250Print image data structure error! Width ofpixel header does not fit in PicPart => T: load another full image via chip card or PMD customizing.(

G259An error occurred while generating the IDmatrix code. It may only occur underdevelopment.Too much data provided for barcode => Inform R&D d

G267string too longString is too long. String can not be printed. Please call FP-service.The string-verification is activated at chliche version >=

A001FM is not in READY modeC: Insert Master cardA002no modem detectedT: Run modem test in SERVICE MODEA100A100 followed by C303 memory errorNV-Rammemo

H104Security module: Command cannot beperformed!If: 00000001 00010216, then HS-LOOP isnot closedSecurity Module not plugged / defective =>T: plug S

H116In Canada muss die CreationTimeinnerhalb eines Batches (zwischen zweiPVDs) aufsteigend sein. Dies ist hier nichtder Fall. Hinweis für BenutzerZeit

M103Postage table returning Value too high“error => load actual rate tableM104Postage table returning Invalidcombination” error => C: load valid

M131The active rate table does not supportSSB.Please run TELESET to download thelatest rate table.Operator tried to print SSB with a rate table that d

M138rate calculation - product not allowedYour selection will not be supported in the current mode of the meter.At this time only valid for Canada: t

O004Line is busy.Customer: try againT: PBX system use wrong toneO006no connectioncheck phone system, try to contact the TDC/FPI via telephoneO007 XXXX

O007 XXXX XXXX0000 0003general error by connecting the FPI- noanswer (modem) Please check the modem configuration1) dial parameter2) extension #3) pho

O007 0000 00030000 0005=> communication error between FM ->FPIbad (noise) phone line?O007 0000 00040000 0005=> Service not availebletest the

O007 0000 00110000 0005=> invalid reset amountplease choice a other amount (steps of 10)O007 0000 00120000 0005=> unvalid transactionPlease cont

O007 0000 001A0000 0005=> Meter is not released by the postalauthoritycontact your FPI adimO007 0000 001B0000 0005=> Meter is sign offcontact yo

C100Process initialization failed.root causes will be highlighted at subsequent diagnosis codesC101Insufficient credit loaded to securitymodule.No mon

O007 0000 00230000 0005=> R3 overflownormally impossible! contact your FPI adminO007 0000 00240000 0005=> wrong teleset keys (Kfix0, Kfix1, Kvar

O043TDC message: Meter is is lockedHotline: Please ask Data center admin about the lockingThis warning is supported from SW 03.01.02 and higherO044The

O102Step width for teleset not observedPlease select an other reset value (in 10 imcrements)O103Register 1 overflowNormally impossibleO104Register 3 o

C103 0000 0006xxxx xxxxSD state is not invalidSD state is WITHDRAWNCustomer may have withdrawn the meter by itself?=> T: run re-initializing by usi

C104 xxxx xxxx0000 0005machine is not readythe autorization failedrepeat autorizationC104 xxxx xxxx0000 0006machine is not readythe accounting process

C108No communication with security module Security Module not plugged / defective should be done by technicain: 1) run SD echo test and SD selftest in

C114Battery B (extern) is too low. Franking isimpossible.Subcode 1 show actual batt. Voltage inmV (<2950mV) => C: replace battery, only use orig

C122In the parameters of the batch commandsis an error!e.g.ProductCode = 0letterId = 0A parameter transferred in the batch commands from external devi